ORDERS & SHIPPING INFO
HOW MUCH IS SHIPPING?
🇮🇪 IRE: €2.99 - €5.99
🇬🇧 UK: £2.99 - £4.99
🇪🇺 EU: €3.99 - €6.99
HOW LONG IS SHIPPING?
🇮🇪 IRE: 1-3 Business Days
🇬🇧 UK: 2-5 Business Days
🇪🇺 EU: 2-5 Business Days
WILL I PAY CUSTOMS FEES?
We Guarantee ZERO Customs Fees or Duty Charges, regardless of where you're ordering from!
HAVE A QUESTION REGARDING YOUR SUBSCRIPTION? OUR TEAM IS AVAILABLE 24/7 FOR SUPPORT.
SUBSCRIPTIONS
HOW DO SUBSCRIPTIONS WORK?
With our Subscription Plans, you have the option to opt-in to receive your whitestrips monthly or once every 2 months.
Your chosen subscription plan will arrive within 24-48hrs of the date you begin your subscription!
HOW DO I CANCEL MY SUBSCRIPTION
You can cancel your subscription at anytime by logging into your account here https://brightersmilesstore.com/account/login
CAN I UPDATE MY SUBSCRIPTION ADDRESS?
You can update your subscription address at anytime by logging into your account here https://brightersmilesstore.com/account/login
HOW CAN I CHANGE THE PRODUCTS IN MY SUBSCRIPTION?
You can update your subscription products & quantity at anytime by logging into your account here https://brightersmilesstore.com/account/login
Please note if your subscription order has been dispatched we will not be able to make edits to your order.
RETURNS & REFUNDS
CAN I CHANGE MY ORDER?
To change your order, you must contact us at info@brightersmilesstore.com.
If your order has already been dispatched, a return fee may be included.
HOW DO I RETURN MY ORDER?
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@brightersmilesstore.com.
CAN I GET A REFUND?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.